Ordering

The Fitness Group offers same day shipping at no cost if orders are placed and processed before 3:00 pm ET. All orders made after 3:00 pm ET or on the weekend and civic holidays will be shipped the following business day. Thank you.

We accept Visa and MasterCard for fast convenient and secure payment. We also accept PayPal, Interac E-Transfers and Money Orders.

FedEx Ground shipping charges for orders under $99.00 are charged a flat rate of $9.99 (as of 01/01/26). FedEx Ground shipping is free for orders over $99.00 before taxes.

We aim to have all items in stock at all time and available for immediate shipment. Back ordered products will not automatically ship and are not included in the total amount of the invoice.

If any order is returned to us by FedEx for any reason, the additional shipping charges and C.O.D. fee will be charged to your account. If two orders are returned, the account will revert to prepaid only without prior notice.

If you come across a shipping error/shortage, please thoroughly inspect the shipment a second time for the product(s). If the product(s) still cannot be found, or if any further problems exist, please contact our office within 24 hours of receipt of shipment.